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Blink UX research will help the GES DISC improve the user experience

Study seeks GES DISC users for interviews and short survey

Blink UX research will help the GES DISC improve the user experience

Atmospheric Infrared Sounder (AIRS) Precipitation Est. (nighttime) and MODIS true-color data - an example of using data from multiple DAACs. Data for 8/21/2016.

Blink UX research will help the GES DISC improve the user experience

 

One of the most common questions repeatedly discussed among staff members at the NASA Goddard Earth Sciences Data and Information Services Center (GES DISC) is: “How can we make it simpler and easier for our users to get the data they need?”  Much of the ongoing effort at the GES DISC results from addressing this question via the work done by GES DISC engineers, scientists, operators, and data product experts.   Each of the 12 NASA Distributed Active Archive Centers (DAACs) strive to answer the same question, specific to the communities they serve, that facilitates the access and usability of the particular datasets they provide, and best fulfills the needs of the research being performed. 

This situation has led Earth Science Data and Information System (ESDIS) to collaborate with Blink UX in a study of data access and usage for Earth science data from the 12 DAACs.  The study is targeted on an examination of the data user experience when accessing and obtaining data from more than one DAAC for specific research requirements. The two primary questions that the study will address are: 

  • How difficult is it for users accessing multiple DAAC Website performing similar functions (e.g. exploring data, finding data?;  and
  • To what degree do the NASA DAACs need to improve user interface/user experience (UI / UX) consistency in order to significantly improve the situation for end users?

An important aspect of the study is that Blink UX is seeking to interview data users of data from each NASA DAAC who can  describe how they accessed data from multiple data centers, and what made their data search and acquisition efforts easy or difficult.   

Users of GES DISC data are eligible to participate in the Blink UX study and be interviewed on their particular experience.  Specifically, the study would gain excellent information if it includes participants from a variety of user types:  researchers, graduate students, applications, and educators.

The information offered by the participants will result in opportunities and viewpoints for improving the GES DISC (and all other DAAC) user experience…and move closer to answering the question: “How can we make it simpler and easier for our users to get the data they need?”

For additional information about participating, including participant benefits and eligibility, please go to the survey link:  NASA DAAC User Research

to express your interest and address potential questions.

 


 

Questions or comments? Email the NASA GES DISC Help Desk: gsfc-help-disc@lists.nasa.gov.

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Last updated: Aug 23, 2016 01:37 PM ET
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